What Participants Say…
From Charles Wright Academy:
Presentation to Upper School Faculty “You Can’t
Stop the Waves, But You Can Learn to Surf. How to Address
Conflict and Maintain Community”
“Your sense of humor made the time enjoyable.”
“It was very helpful-excellent examples; everything
was presented in a clear, concise way…a very dynamic
and interesting speaking style.”
“Practical references to real-world experiences”
“Made the importance of [conflict resolution]
skills very relevant to our situations.”
From Association of Washington School
Principals:
“Beyond Legal: Conflict Management to Avoid
Professional & Legal Entanglements” www.awsp.org
“I learned a lot and enjoyed the day.”
“I liked the insights we received about ourselves.
The more self-awareness, the more we can help others.”
“Very well presented-obviously very knowledgeable.”
From Safeco Insurance:
“Managing Conflict in the Workplace or How to
Bathe a Cat”
www.safeco.com
“Practical suggestions that can be applied directly
to the workplace.”
“I found [Carol] to be an energetic speaker.
She understood her topic well and used a good balance of
audience participation.”
“I very much enjoyed Carol’s presentation
and the energy she brought to the room. The audience interaction
allowed each person to get something out of it on an individual
level.”
From Puyallup School District:
“Dealing with Explosive Situations: Skills to
Diffuse Anger and Work Toward Resolution or How to Deal with
Difficult People.”
“The workshop provided skills needed to enhance
my ability to provide a safe and secure working environment
for both staff and students”
From Washington School Personnel Association:
HELP Conference “Conflict Communication Skills”
www.wspa.org
“Great strategies and resources; new thinking
and learning for me.”
“Excellent content”
“Energetic, Knowledgeable, interactive and respectful.”
“What an amazing lady. I can’t wait to
use this stuff!”
University of Phoenix Instructor Evaluation:
“Carol did an exceptional job of integrating
learning with having fun and students came away with the
satisfaction of success and learning accomplishment. Underlying
Carol’s success is her unbridled passion for the material
and teaching, a practical understanding of the content,
a personal empathy for the students and their learning,
and a strong organization of the material into a logical
sequence of presentation. “
AC Schwark
Campus College Chair
Undergraduate Business and Management
University of Phoenix
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