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About Carol Bowser, JD
Phone: 253-219-5532

Workplace Conflict Expert: I work with public and private sector clients to address and prevent workplace conflict.

I serve as an outside trusted expert on the causes and cures for workplace conflict. My work includes individual "conflict coaching", group facilitation, team building, and assessment of conflict systems.

Mediation Skills: I am a Certified Mediation Practitioner (Pierce County Center for Dispute Resolution, 1997).

I have served on mediation panels for: EEOC, Fred Hutchinson Cancer Research Center, Private Party mediations, Washington State Superior and District Court Settlement Conferences, Community Mediation Centers, Pierce County Small Claims court, and ADRSystems.

I currently serve organizational clients as a private consultant, mediator, and group facilitator.

Curriculum Development and Training: I create training programs that are informative, interactive, and dynamic.

- Conflict Resolution in the Workplace
- Conflict Resolution in Life
- 40 hour Basic Mediation Training (Training and Materials for private clients and Pierce County Center for Dispute Resolution)
- Dealing with Explosive Situations
- Employment Mediations and Cultural diversity
- Conflict on Campus - Alternative Dispute Resolution in Public Schools.

My audiences have included: Attorneys, Community Members, Business Owners, Students, School District Personnel, Law Enforcement Officers, Department of Corrections Officers, Military EEO Officers, Elected Officials, Social Workers, Union Members, Human Resource Personnel, Higher Education employees, Managers and Supervisors.

Keynote Speaking: I regularly speak at local and national conferences on the topics of Conflict Resolution, Leadership and Teaming.

Past Keynote Audiences: High Tech High Touch Solutions, Microsoft Women's Conference, Government Support and Customer Service Center conference, Association of Public Safety Communication Officers, National Association of Credit Professionals, Society of Human Resource Management (Washington and Oregon Chapters), Northwest Human Resource Management Association, Professional Audio Conference.

I am the recipient of the Institute for Management Consultants (Bellevue Chapter) Speaker of the Year.


Juris Doctorate, Seattle University School of Law
Bachelor of Arts- Internation Studies, University of Denver

Admitted to Practice Washington State Bar Association: WSBA #27331 My legal background allows me to know the difference between 'unfair and illegal' conduct.


Conflict Management Strategies, Inc.
Puyallup, WA
1/2003 to Present

United States Equal Employment Opportunity Commission
Seattle, WA
7/1998 to 2009

Law Faculty/Lead Law Faculty
University of Phoenix
Washington Campus, WA
2003 - 2007

Lead Mediation Trainer
Pierce County Center for Dispute Resolution
Tacoma, WA
2000 - 2008

Pierce County Center for Dispute Resolution
Tacoma, WA
6/1994 to present

The Stephens' Law Firm
Kent, WA
7/1999 to 1/2002

Larson & Bowser / David A. Larson
Federal Way, WA
1/1998 to 7/1999

Contract Attorney
Law Office of Hugh McGavick
Olympia, WA
1/1998 to 1/1999

Director of Operations & Panelist
Litigation Alternatives
Federal Way, WA
1/1998 to 7/1999

Training Programs Coordinator
Pierce County Center for Dispute Resolution
Tacoma, WA
11/1997 to 12/1998

Conflict Management Strategies Inc
6716 Eastside Dr. NE, Suite 1
Tacoma, WA 98422-1169
(253) 219-5532

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Conflict Management Strategies | | (253) 219-5532
6716 Eastside Dr. NE Suite 1 Tacoma, WA 98422



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