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About Carol Bowser
President, Conflict Management Strategies Inc

In 2002 Carol Bowser founded Conflict Management Strategies, a company emphasizing training, mediation, and consulting on conflict resolution in schools and workplace. Organizations hire Conflict Management Strategies Inc. to increase productivity by easing workplace conflict and tension, to train employees in conflict resolution skills, to evaluate internal conflict resolution processes, to facilitate tangible change within the working environment, and to coach key employees to higher levels of performance.

Workplace Conflict Expert
The source of workplace conflict are as diverse as each workplace. As a close, but independent adviser to organizations, Carol assesses the interpersonal sources of conflict, perceived lack of respect, cultural differences, clashing values among employees and departments and works with her clients to create sustainable change and high functioning workplaces.

Professional Trainer
Carol works with her clients to train personnel at all levels on the skills to address and navigate through workplace conflict. Her style is highly interactive, facilitative, and designed so that participants can put the skills to immediate use in the workplace. She is highly engaging, AND highly knowledgeable.

Carol began her mediation career in 1994 through training at the Pierce County Center for Dispute Resolution. The training was a huge influence on her life and professional career. She has mediated hundreds of cases with particular emphasis on employment matters and working relationships and trains others in mediation skills. Carol served as a mediator for the United States Equal Employment Opportunity Commission from 2004-2009.

After several years of practicing Employment Law, Carol decided to become an entrepreneur and work with organizations to prevent costly workplace conflict and share the gospel of "Managing Conflict - Empowering People." She knows the difference between what employees perceive to be unfair and what is illegal.

Key Employee Coaching
Leadership coaching to increase conflict management awareness and situational leadership skills to higher levels of performance.

Conflict Management Strategies Inc
6716 Eastside Dr. NE, Suite 1
Tacoma, WA 98422-1169
(253) 219-5532

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Conflict Management Strategies | | (253) 219-5532
6716 Eastside Dr. NE Suite 1 Tacoma, WA 98422



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