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Conflict  Management Managing Conflict Strategies: Corporate Communications Consulting
CAROL BOWSER
ATTORNEY, MEDIATOR, TRAINER
253. 219. 5532
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Why conflict at work escalates

I am always amazed of people’s need to be “Right” and how the need to be “Right” impedes the process of problem solving. So why is it that we want to resolve conflict but hold on so tightly to being “Right” and explaining the “Rightness” of our position with so much righteousness that we escalate the argument?

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Managing conflict: Empowering people
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