Managing Conflict » Recession and Employee Morale

Is conflict contageous? Managing working environments in a down economy.

Carol Bowser — Wed, 13 May 2009 18:02:31 +0000

Yes, conflict is contagious! Suprised? I will bet not. Emotion is contageous. As contageous as a yawn or the Swine Flu.

You can’t be responsible for someone else’s happiness or anger. You can only be responsible for yourself BUT you can take a tempurature of the emotional environment of your workplace.

Are people laughing? Are people talking about each other or to each other? Is there something in place to help people handle stress?

Here is my advice.

Ask yourself these questions:

How am I doing with this work environment–really?

What is really freaking me out?

What am I disappointed with?

Would my co-workers or boss agree with me or would they describe me differently?

What one thing can I do to help me make it to lunch? To the end of the day? To the end of the week?

Then- seek out others just to say hello and how is it going. If you are concerned, share your concern then share what you are doing to make it through the day.

Why? Because unless the GIANT Pink Elephant in the room is addressed it will grow and suck the life force out of everyone. The result is that the conflict s.unless identified and addressed the emotional climate will worsen.

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Silos in the Workplace (not the pretty kind)

Carol Bowser — Mon, 20 Apr 2009 21:36:21 +0000

Look at those pretty silos. Unfortunately, silos at work are not so pretty. Business consultants/ and HR geeks like me, referr to deliberate lack of communciation and hard boundaries between divisions or departments as “silos”.

Did you know that “silo-ing” can also take place in small and very small employers or work groups. Symptoms of siloing are lack or communication, miscommunication, or obfuscation. It can also come informs of emotional shut down at work, not talking, not even looking at each other.

What is scary about silos is this….most people don’t recognize that they contribute to the siloing. Consider this…

When is the last time that you made eye contact with a co-worker? The last time you spoke to someone–maybe even the person with the desk next to you– just to acknowledge their existence, not to make a request for information.

Here is my challenge to you….just observe yourself. Are you creating a mini silo farm? Do you see it going on around you? If so, break the silo effect. Just say “hi”.

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Impact of the Recession on Employee Morale

Carol Bowser — Tue, 02 Dec 2008 21:58:12 +0000

No surprise. News of recession will have a negative impact on employee morale. Disheartened employees mean disengaged employees. In the current economic climate if a business is to survive, the work force must be fully engaged-emotionally, physically, even spiritually.

The unfortunate reality is that many companies will go under because of failure to motivate, empower, and acknowledge their employees.

Instead of deliberately and consistently communicating with employees, employers will go into “shut down” mode. The result will be increased fear among employees and mistrust of management.

According to the Respectful Workplace Blog:

“Communicate constantly to minimize uncertainty. Uncertainty arouses the fear circuits in the brain and is an absolute killer to employee productivity. When people are unsure about the stability of their organization, their standing with their boss or supervisor, or a clear understanding of what’s expected of them, most assume the worst. The ensuing stress decreases the amount of a chemical called dopamine in the brain, a chemical that is critical for clear thinking and reasoning by the prefrontal cortex. Continuous uncertainty can also increase the levels of cortisol in the body, too much of which can permanently damage both the brain and the circulatory system.”

The morale to this story is that survival in the current economy will depend on EVERYONE in the organization bringing their best selves to work.

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