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CAROL BOWSER
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Archive for August, 2009

Management Theory According to Honey Bees

Tuesday, August 25th, 2009
The Perfect Worker"

The Perfect Worker"

I came across this interesting article on honey bees.  What had me stop in my tracks was this quote by Beekeeper Jerry Webb, ” It [the hive] is a perfect society. You’re either useful or you’re dead”. 

How much of management theory is in part based on this premise?  Just wondering….

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Work Does Matter-Radio Show: How to Handle Workplace Conflict

Tuesday, August 18th, 2009

On AirEarlier this month, I was a guest on Denise Rubin’s Radio Program Work Does Matter. It was a great conversation about how to handle workplace conflict, the definition of “hackles”, and tactics that work. Give it a listen via the Work Does Matter Web site. Tell me what you think. Really. I know that some of you do have differenct opinions.

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Top 10 (Hidden) Sources of Workplace Conflict

Friday, August 14th, 2009

 

The causes of work place conflict are there- You just need to know what to look for

The causes of work place conflict are there- You just need to know what to look for

The International Association of Business Communication   asked me to contribute to their CW Bulletin: Effective Conflict Management.    There are some great article there by folks, like me, who are geeks for conflict.

I chose to write on teh Top 10 (Hidden) Sources of Workplace Conflict.  Here is an excerpt of the article. For the full article check out the CW Bulletin.

“The best internal communication systems can break down. The top performers can be a pain when they  push for their own agendas and timelines.  Even the “Best Places to Work” suffer from workplace conflict.  Unless the hidden sources that cause and escalate the tension and conflict are addressed, bad things happen:  conflict escalates; people suffer; managers lose credibility; business suffers.
The pain of unresolved conflict can be avoided – but only if the source of the conflict is addressed. Here are the Top 10 hidden escalators of conflict at work, how to recognize them, and what to do about them.”

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Managing conflict: Empowering people
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