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CAROL BOWSER
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Archive for October, 2008

Top 10 List How to Help Employees, Peers & Yourself in Times of Turbulence

Wednesday, October 8th, 2008

1.       Name the elephant in the room – yours & theirs. Acknowledge out loud that you and others are worried. It is a WASTE of emotional and psychological energy to either pretend the elephant doesn’t exist or to ignore it. 

2.       Avoid the blame game.  Self-righteousness keeps feelings of victimization on life support.

3.       Recognize that people really can’t compartmentalize their emotional states.  Happy, sad, stressed - one area of our life will seep into others.

4.       Stress, concern, and increased tension will cause people to have a short fuse. Expect more arguments and push back at work—but in strange and unexpected areas.  Help peers and yourself.  A re you angry at the person or task in front of you-or is it just a convenient target? (For action tools to address this check out The case of the convenient victim as well as the reply in the Feedback section of the next enews. )

5.       If you are targeted, attempt to recognize it as the person’s way of expressing frustration.

6.       Anger is an energy-redirect the energy. Take a walk. Take up kick boxing, write in a journal, have a 5 minute pity party, clean your workspace, jump up and down.

7.       60 second vent-write down everything that is pissing you off, irritating you or otherwise is “just not fair”. Cross out what is outside your immediate influence or it will take more time and emotional energy than you have this week.  Determine what is within your circle of influence.  Don’t ruminate over the rest. 

8.       Create best case-worst case & most likely case scenarios. Have an action plan for each.

9.       Think of 10 things that you are grateful for –write those on 10 sticky notes and post them around your work space.

10.   Then pick 1 thing that you can do something about and do just one small thing.



Managing conflict: Empowering people
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