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CAROL BOWSER
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Archive for November, 2007

Honoring Personal Boundaries at Work

Wednesday, November 28th, 2007

True story.  A woman worked for a small business. Boss/owner was in the office everyday and hyper-viligilent about “customer service.”  The company offices were small enough so that every phone call could be heard.  More important for this story, the single-stall restroom was immediately off of the main work area.  When a customer called and sales reps were in the restroom, the boss would stand–get this–outside the door and yell that ”Your client is on the phone! Hurry up!” 

Nice.

Now as a business owner and as a consumer, I am all about providing great customer service, but come on!!!  What this boss did not appreciate was the signifcance of recognizing and honoring personal and professional boundaries.  As a result, he created a very uncomfortable workplace. 

Did the conduct rise to the level of illegal harassment or bullying.  Probably not.  Did it create uncomfortable situations in the workplace. You bet.  Unfortunately, the problem of not repecting boundaries or too intrusive bosses is widespread. 

Take a look at About.com’s workplace site  or one of my favorate sites http://www.badbossology.com/

Each of us has a personal and professional boundary and if someone comes trespassing it is up to you to tell the offending party.  No fair playing the “he should know” card.  Maybe he should know.  Maybe you should remind him (or her).

If you want some guidance on how to start or stay in the conversation, take a look at my website http://www.managingconflict.com/ for free articles.



Managing conflict: Empowering people
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